{"id":342,"date":"2024-03-14T10:00:29","date_gmt":"2024-03-14T10:00:29","guid":{"rendered":"https:\/\/vbs.ves.ac.in\/blogs\/?p=342"},"modified":"2025-12-12T17:27:10","modified_gmt":"2025-12-12T17:27:10","slug":"emotional-intelligence-at-workplace-2","status":"publish","type":"post","link":"https:\/\/vbs.ves.ac.in\/blogs\/emotional-intelligence-at-workplace-2\/","title":{"rendered":"EMOTIONAL INTELLIGENCE AT WORKPLACE"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"342\" class=\"elementor elementor-342\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79f53cfe e-flex e-con-boxed e-con e-parent\" data-id=\"79f53cfe\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5178fc39 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"5178fc39\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p><span style=\"font-weight: 400;\">Once seen as a topic too taboo to touch in corporate cultures, <\/span><b>emotional intelligence (EQ)<\/b><span style=\"font-weight: 400;\"> is now in the minds of almost every leader and organization who is attempting to be creative, particularly when newly divided workplaces have shifted into uncertain home office circumstances. Previously, on-the-job emotions were seen as counterproductive and perhaps a hindrance to success and discipline. Today\u2019s companies and their executives understand that emotional intelligence is a must-have to keep workers satisfied and motivated, whether working from the kitchen table or the workplace, while at the same time driving market outcomes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Emotional intelligence (also known as the \u2019emotional quotient\u2019 or EQ) was ranked sixth in the World Economic Forum\u2019s ranking of the top 10 qualities that workers would need to learn in order to succeed in the workplace of the future. This concept is deeply embedded in the <\/span><a href=\"https:\/\/vbs.ves.ac.in\/academics\/pgdm-courses-in-mumbai\"><span style=\"font-weight: 400;\">PGDM program at Vivekanand Business School<\/span><\/a><span style=\"font-weight: 400;\"> (VBS Mumbai), helping students become future-ready professionals.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, what\u2019s the EQ? How does this affect your success at work and your ability to communicate with teams and peers, and what effect can it have on your physical and emotional well-being?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">EQ refers to the capability of someone to experience, understand and control their own thoughts and emotions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Emotionally intelligent people are much more likely to excel at jobs. Consider Daniel Goleman\u2019s five foundations of emotional intelligence and how important these qualities are to a professional:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Self-awareness \u2013 the capacity to know and understand your moods and feelings, and how they affect others.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Self-regulation \u2013 the capacity to regulate urges and moods and to deliberate before acting<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Internal (or intrinsic) motivation \u2013 to be inspired to achieve targets for personal purposes rather than incentives of any kind (the opposite is external motivation)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Empathy \u2013 the capacity to consider and appreciate the motives of others that are necessary for creating and leading teams to succeed.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Social skills \u2013 the capacity to maintain partnerships and network<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Hiring managers said that they preferred the employee\u2019s EQ above their IQ. They also said that they would be most likely to hire an individual of high emotional intelligence. They also said they would not recruit an applicant with a high IQ and a low EQ.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Just as it is important to recruit new employees with emotional intelligence, it is crucial for executives and other business leaders to act in emotionally intelligent ways to fulfil the demands of today\u2019s employees. Some older employees have begun their careers in the same businesses from which they have retired. For many of the older generations, employment has merely been used as a means for gaining money. Today, though, most employees expect more of their careers than just a salary. Younger generations have seen that the conventional perspective has not always played out, as they have watched their faithful older peers struggle with increasing unemployment and career disappointments.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Setting Emotional Intelligence Examples at Work<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are several benefits of emotional intelligence at work, and organizations that tap into the strength of emotional intelligence will set themselves apart from their competitors. Some strategies are:<\/span><\/p>\n<p><b>Prioritizing Emotional Intelligence<\/b><span style=\"font-weight: 400;\"> \u2013 Contrary to what past generations\u2019 workers may have assumed, people can\u2019t toggle off their feelings when they go to work\u2014nor should they! The key for business leaders is to rid themselves of preconceived ideas about what the manager is expected to do, and to view any situation from an emotional intelligence viewpoint. Stopping your feet and shouting at workers to work faster can lead to better short-term work outcomes, but the long-term consequences would almost definitely be catastrophic. Employees nowadays don\u2019t really expect their boss to be their best friend, but they want to have a relationship of confidence and respect. When they don\u2019t like it, they\u2019re going to quit for a boss who gives it to them. But a word of warning: evidence suggests that a person with more emotional intelligence is not necessarily more beneficial. In other words, when you assess someone\u2019s credentials for a specific job, emotional maturity is only one of several considerations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Find this rule of thumb:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><b>Skill + Work Ethics + Emotional Intelligence = Good Professional<\/b><\/p>\n<p><b>To evolve a culture that promotes emotional intelligence<\/b><span style=\"font-weight: 400;\"> \u2013 Like any skill, emotional intelligence takes practice. Organizations can also establish a community in which staff and administrators can exercise and develop their emotional intelligence. The first step is to show your workers that the company is taking care of them. People already understand the reasoning behind why you want them to function well: individual success leads to organizational success. Stay at that stage when you get help on an interpersonal level. If you resort to issuing orders after appealing to workers\u2019 feelings, then the emotional groundwork you\u2019ve put in comes off as manipulation instead of care. Part of true emotional intelligence requires being true, and a true example of emotional intelligence is far more motivating than words alone.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In order for emotional intelligence to be successful, you have to start with yourself. You can\u2019t distil or strengthen the well-being, improvement and sense of self of someone without first knowing how you function on an emotional basis. What separates leaders is typically their level of interpersonal maturity, and it is those qualities that help to create a more successful workplace. We live in an era where, due to technology, we can gain certificates in any number of subjects to improve our careers, but unfortunately, we can\u2019t earn one in emotional intelligence. This is something we need to discuss as people, to identify it as important, to choose to strengthen it and to continue working on it\u2014probably for the remainder of our lives. Yet the benefits are worth it as we become happier employers, better spouses, and better individuals.<\/span><\/p>\n<p><b>Yashna Bhagchandani<\/b><span style=\"font-weight: 400;\"><br \/><\/span><b>PGDM<\/b><span style=\"font-weight: 400;\"><br \/><\/span><b>Batch: 2020\u20132022<\/b><span style=\"font-weight: 400;\"><br \/><\/span><b>Vivekanand Business School<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Once seen as a topic too taboo to touch in corporate cultures, emotional intelligence (EQ) is now in the minds of almost every leader and organization who is attempting to be creative, particularly when newly divided workplaces have shifted into uncertain home&hellip;<\/p>\n","protected":false},"author":2,"featured_media":343,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-342","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-career-development"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Emotional Intelligence at Work \u2013 VBS<\/title>\n<meta name=\"description\" content=\"Explore how emotional intelligence improves workplace success, leadership, and well-being. 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